Please inspect the package while the courier is present. If the package or product is damaged, ask the courier to prepare a damage report and return the parcel without accepting it. Contact FrameHalı support if you need assistance.
Delivery timing may vary depending on the product and destination. Once your order is shipped, you will receive shipment information and can follow its status through your account or the order tracking page.
No. FrameHalı orders are currently delivered free of charge within Türkiye.
Yes. Our products combine carefully selected authentic rug textures with contemporary frames. Each piece therefore has its own distinctive texture and appearance.
No. We do not use glass, allowing the authentic rug texture to remain visible and touchable.
Yes. FrameHalı products are delivered ready to hang. You can display them easily using suitable wall hardware for your wall type.
Dimensions vary by model. The current measurements of each item are shown on its product page.
Slight differences in colour or pattern placement may occur because of the rug's cutting point, screen settings and lighting conditions. These variations are part of the product's individual character.
Gently remove surface dust with a soft, dry cloth or a low-power vacuum. Avoid chemical cleaning products and direct contact with water.
FrameHalı products can be used as decorative wall pieces in living rooms, bedrooms, studies, entrance halls, corridors, offices and many other spaces.
Add your preferred product to the cart, then complete your delivery and payment details. A confirmation will be displayed when your order has been created successfully.
The currently available payment methods are shown at checkout. Card details are processed through the secure payment infrastructure used to complete the transaction.